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Tech Help & FAQsTopic hub

Security & Privacy

Everyday security and privacy settings in plain English.

35 posts in this topic

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Security & Privacy
How to Tell If Someone Is Tracking Your Phone

How to tell if someone is tracking your phone: watch for fast battery drain, extra data use, unknown apps, and strange settings on Android and iPhone.

Security & Privacy
What Is Two-Factor Authentication and Why Do I Need It?

Two-factor authentication adds a second login step beyond your password, so a stolen password alone cannot open your account, greatly improving your security.

Security & Privacy
How to Know If a Text Message Is a Scam

How to know if a text message is a scam: look for urgent threats, unknown numbers, odd links, requests for codes or payment, and misspellings, then verify before acting.

Security & Privacy
What to Do If You Clicked on a Phishing Link

Clicked a phishing link? Do not enter details, disconnect if you downloaded anything, change passwords, enable two-factor authentication, and scan your device. Steps here.

Security & Privacy
How to See What Devices Are Logged Into Google

To see what devices are logged into your Google account, open your Google Account security settings and check Your devices, where you can review and sign out any device.

Security & Privacy
How to Tell If an Email Is Really From Your Bank

Learn how to tell if an email is really from your bank by checking the sender address, avoiding links, watching for urgency, and confirming in the official app.

Security & Privacy
What Is a Passkey and How Is It Different From a Password?

A passkey lets you sign in with your face, fingerprint, or device PIN instead of a password. Here is what a passkey is, how it differs, and why it is safer.

Security & Privacy
How to Stop Apps Tracking Your Location in Background

To stop apps tracking your location in the background, open your phone's location settings and set each app to While Using or Never. Steps for Android and iPhone.

Security & Privacy
How to Check If My Email Was in a Data Breach

To check if your email was in a data breach, search it on Have I Been Pwned or your browser's password checkup, then change any exposed passwords. Full steps here.

Security & Privacy
Is It Safe to Scan Random QR Codes?

Scanning a QR code is usually safe, but random QR codes can hide scam links or payment traps. Learn the risks and how to check a QR code before you open it.

Security & Privacy
How to Get My Number Off Spam Call Lists

To reduce spam calls, register on your country's Do Not Call list, turn on carrier and phone call blocking, and avoid confirming your number. Steps for Android and iPhone.

Security & Privacy
Is It Safe to Click a Link Then Close It?

Clicking a link then closing it is low risk on an updated device; danger comes from entering info or downloading files, not from briefly viewing a page.

Security & Privacy
What Does a VPN Not Protect You From?

A VPN hides your IP and encrypts traffic, but it does not stop malware, phishing, cookies, account tracking, weak passwords, or data breaches at websites.

Security & Privacy
Why Do I Get Verification Codes I Didn't Request?

Verification codes you didn't request usually mean someone is trying to log in with your password, or a scam wants the code. Never share it; change your password.

Security & Privacy
What Does SIM Swapping Mean?

SIM swapping is when a scammer moves your phone number to their SIM to intercept your texts and 2FA codes, then take over your accounts. Add a carrier PIN.

Security & Privacy
Is It Safe to Use Face Unlock on Your Phone?

Face unlock is safe on phones with secure 3D face mapping like Face ID; basic camera-only face unlock is weaker and can sometimes be fooled by a photo.

Security & Privacy
What Does Clearing Cookies Do?

Clearing cookies logs you out of sites, forgets preferences, and resets browser tracking, but it does not delete your accounts, history, or saved passwords.

Security & Privacy
Why Does My Email Say Suspicious Login?

A suspicious login alert means your email saw a sign-in from a new device or location. It is often you, but if not, change your password and turn on 2FA.

Security & Privacy
What Does a Passkey Mean?

A passkey is a passwordless login that replaces your password with a secure key on your device, unlocked by fingerprint, face, or PIN, and resists phishing.

Security & Privacy
Is Public Charging Safe for Your Data?

Public charging is safe for your data if you use a wall outlet, your own charger, or a data blocker. Modern phones block USB data until you approve it.

Security & Privacy
Is It Safe to Charge Your Phone at a Public USB Port?

Charging at a public USB port is usually safe on modern phones; the rare juice-jacking risk is avoided by using a wall outlet or a USB data blocker.

Security & Privacy
Why Does My Phone Say Network Is Blocking Encrypted DNS?

Your phone says a network is blocking encrypted DNS when Wi-Fi prevents private DNS, so your site lookups may be visible. It is a warning, not a breach.

Security & Privacy
What Does Incognito Mode Not Hide?

Incognito only stops your browser saving local history and cookies. It does not hide your IP, activity from your ISP, employer, or the websites you visit.

Security & Privacy
Why Do I Get So Much Spam?

You get so much spam because your email or phone number was leaked in a breach, sold, or scraped online. Learn why it happens and how to cut it down.

Security & Privacy
What Does Phishing Mean?

Phishing is when scammers pose as a trusted company to trick you into giving passwords, codes, or money. Learn the signs and how to stay safe online.

Security & Privacy
Is It Safe to Save Passwords in My Browser?

Saving passwords in your browser is reasonably safe if your device is locked and protected, but a dedicated password manager offers stronger security.

Security & Privacy
What Does App Tracking Mean?

App tracking means an app follows your activity across other apps and sites to build a profile for ads. Learn how it works and how to turn it off.

Security & Privacy
What Does a Firewall Do?

A firewall controls which network traffic can enter or leave your device or network, blocking unwanted connections while allowing the ones you trust.

Security & Privacy
Why Does My Antivirus Slow My PC?

Antivirus can slow your PC during full scans and updates because it checks files in real time. Learn why it happens and how to speed things up.

Security & Privacy
What Does HTTPS Mean?

HTTPS means your connection to a website is encrypted, so data sent between you and the site cannot be read or changed by others on the network.

Security & Privacy
Why Does My Phone Say SIM Not Provisioned?

SIM not provisioned means your carrier has not yet activated the SIM on their network. Wait for activation, restart, or contact your carrier to fix it.

Security & Privacy
What Does a Strong Password Look Like?

A strong password is long, unique, and hard to guess. Aim for at least 12 characters or a random passphrase, and never reuse it across accounts.

Security & Privacy
What Does a Data Breach Mean?

A data breach means information held by a company was exposed or stolen. Learn what gets leaked, the risks, and the steps to protect your accounts.

Security & Privacy
What Does a VPN Actually Hide?

A VPN hides your IP address and encrypts your traffic from your ISP and network owner, but not from sites you log into or the VPN company itself.

Security & Privacy
Is It Safe to Use Public Wi-Fi?

Public Wi-Fi is mostly safe today because HTTPS encrypts your traffic, but avoid fake hotspots, use a VPN, and never trust login pages that look off.