A too many redirects error means the site is stuck in a loop, sending your browser from one address to another and back again until the browser gives up. On your side it is most often caused by corrupt cookies or cached data for that site. On the site's side it is a redirect misconfiguration. Clearing that site's cookies fixes most cases for visitors.
Why this happens
- Corrupt cookies. A damaged or conflicting cookie for the site can put the login or session logic into a loop, which is the most common cause you can fix yourself.
- Cached data. Old cached pages or settings can clash with the site's current redirect rules.
- Site misconfiguration. If the site is set to send visitors back and forth between addresses, for example between the secure and non secure version or the www and non www version, it creates an endless loop for everyone.
- Security or CDN settings. A misconfigured security service in front of a site can force a redirect that the site then reverses, looping forever.
- A browser extension. An extension that rewrites addresses can occasionally trigger a loop.
Is this normal?
No. A redirect error is a genuine fault, either in your saved data for that site or in how the site is configured. It is not expected behavior and should be resolved rather than ignored.
Does it cause any problems?
You simply cannot load that page until it is fixed. It does not harm your device or the rest of your browsing, and other sites keep working normally. If it is your own website, though, visitors are blocked from reaching it.
How to fix or check it
- Clear cookies for that one site first. Chrome: click the icon left of the address, Site settings, then Delete data, or use Settings, Privacy, to clear cookies for the specific site.
- Safari: go to Settings, Privacy, Manage Website Data, search the site, and remove its data.
- If that does not help, clear the browser's full cache and cookies, then reload the page.
- Try the page in a private or incognito window, which ignores existing cookies and extensions, to confirm the cause.
- Disable browser extensions, especially any that redirect or modify pages, then reload.
- Check your device date and time are correct, since a wrong clock can break secure connections and their redirects.
- Try a different browser or device. If the error appears everywhere, the problem is on the site, not on your device.
- If it is your own site, review your redirect rules for a loop between secure and non secure or www and non www addresses, and check any security or CDN service settings.
Frequently asked questions
Does clearing cookies log me out of other sites?
If you clear cookies only for the affected site, other sites are unaffected. If you clear all cookies, you will be signed out of most sites and need to sign in again, but nothing is lost permanently.
The error is on only one website, is my computer fine?
Yes. If other sites load normally, your computer and connection are fine. The problem is either saved cookies for that one site or a fault on the site itself.
Why does it work in incognito but not normally?
Incognito starts with no cookies and often no extensions, so if it works there, the cause is a corrupt cookie or an extension in your normal browsing. Clear that site's cookies and check extensions to fix it.