Reader-supported: we earn a commission on some links, at no extra cost to you. How this works
Internet & Wi-FiGuide

What Does Obtaining IP Address Mean?

Obtaining IP address means your device is asking the router for a network address so it can connect. Learn why it can get stuck and how to fix it on Android and Windows.

Obtaining IP address means your device has connected to the Wi-Fi and is now asking the router for a network address (via DHCP) so it can actually use the internet. It is a normal step that should last only a second or two. If it gets stuck on that message, the router is failing to hand out an address, and restarting the router or renewing the connection usually fixes it.

Why this happens

Every device needs an IP address to communicate on a network. When you join Wi-Fi, the router assigns one automatically using DHCP. Obtaining IP address is simply your device waiting for that assignment. It becomes a problem only when it does not complete.

  • The router's DHCP service is stuck or its address pool is full because too many devices are connected.
  • An IP address conflict, where two devices want the same address.
  • Your device is set to a static IP that does not fit the network.
  • MAC filtering on the router is blocking your device.
  • A weak signal is interrupting the handshake before it finishes.
  • Corrupt network settings on your device.

Is this normal?

Seeing it briefly every time you connect is completely normal. Getting stuck on Obtaining IP address, looping, or timing out is not normal and means DHCP did not complete.

Does it cause any problems?

While stuck, you have no internet on that connection even though Wi-Fi appears connected. It does not harm your device or router, but it leaves you offline until an address is assigned.

How to fix or check it

  1. Turn Wi-Fi off and on again to retry the request.
  2. Restart the router and modem by powering them off for 30 seconds.
  3. On Android, forget the network, then rejoin, and make sure the IP setting is DHCP, not Static.
  4. On Windows, run ipconfig /release then ipconfig /renew in Command Prompt to request a fresh address.
  5. On Mac, go to System Settings, Network, Details, TCP/IP, and click Renew DHCP Lease.
  6. Move closer to the router to rule out a weak signal.
  7. Log in to the router and confirm DHCP is enabled and MAC filtering is not blocking the device.
  8. If too many devices are connected, remove unused ones or reboot the router to free the address pool.

Frequently asked questions

Why does my phone get stuck on obtaining IP address?

Usually the router's DHCP is stuck or its address pool is full. Restarting the router, forgetting and rejoining the network, and making sure the phone is set to DHCP rather than a static IP normally clears it.

Is obtaining IP address the same as failed to obtain IP address?

They are related. Obtaining IP address is the in-progress step. Failed to obtain IP address is what you see when that step times out. Both point to a DHCP or router assignment problem.

Should I set a static IP to avoid this?

A static IP can work as a workaround, but it must match the router's network range and be outside the DHCP pool to avoid conflicts. For most people, fixing DHCP is simpler and more reliable than setting a static IP.

More in this topic

More in Internet & Wi-Fi

See the full guide →